InsurLab Germany publishes Annual Report 2021
Following our Annual Members Meeting on April 27, 2022, we already announced it: Our InsurLab Germany…
freeyou & e-bot7 bring KI to the insurance industry
The success story of a collaboration between freeyou and e-bot7 on the topic: AI in the…
Result of the members’ meeting: board of lnsurLab Germany in new constellation
This year’s ordinary members’ meeting was held yesterday, April 27, and featured an interesting agenda. This…
Your contact
Das Team
Wir freuen uns auf Ihre Kontaktaufnahme!
Logo InsurLab Germany
+49 221 986 52 90


28. April 2022, 09:30
28. April 2022, 17:30
Stuntwerk Köln,
Schanzenstraße 6-20, Building 3.09
51063 Cologne

Topic Day „Customer Centricity & Embedded Insurance“

The English-language Topic Day will address insights and findings on customer behavior, needs, habits, attitudes, motives as well as expectations and how insurance companies can best address them.

Our Speakers:

  • Robin Kiera
  • riskine
  • Ernst & Young
  • PPI


  • 09:00 – 09:30am
    Welcome by InsurLab Germany
  • 9:30 – 9:45am
    Keynote by Robin Kiera
  • 9:45 – 10:15 am
    Key Note: „Embedded Insurance – Gamechanger or old wine in new wineskins?“
    Thomas Schmerling, EY
  • 10:15 – 10:45 am
    Key Note: „To buy or not to buy: You need to know how humans (actually) make decisions, if you want to sell insurance digitally“
    Simon Bentholm (
  • Break 10:45 – 11:00 am
  • 11:00 – 11:30 am
    Key Note: „Risks, Wishes and Dreams in the center of customer-centric advisory“
    Sebastian Ratcliffe (riskine)
  • 11:30 – 12:00 am
    Key Note: “Embedded insurance within the lifecycle of insurance contracts and the question of integration”
    Dr. Thomas Seine (PPI AG)
    Ronny Kant (PPI AG)
  • Lunch Break 12:00 – 1:00 pm
  • 1:00 – 1:45 pm
    Panel Discussion: How can the German market meet new customer needs?
  • 1:45 – 4:15 pm
  • 4:15 – 5:00 pm
  • Optional Networking until 6:30 pm
    @InsurLab Germany Campus

Our infection control regulations for physical events apply.

Film and sound recordings as well as photos will be taken at the event. By registering for the event, agree to their use, also at a later date.