freeyou – the digital revolution in the insurance industry: Chatbot Freeda by e-bot7 supports customers with contract questions
freeyou puts an end to complicated insurance information and time-consuming policy processes. Founded in 2018, the…
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Wir freuen uns auf Ihre Kontaktaufnahme!
+49 221 986 52 90


30. September 2021, 09:00
30. September 2021, 16:00
Marriott Hotel Cologne
Johannisstraße 76-80 | 50668 Cologne

Zukunft Versicherung – Branchentreff für Innovation & Digitalisierung

Digital competence is a decisive competitive advantage for insurance companies today. But which technologies and innovations accelerate processes, improve the customer experience, reduce costs and simplify compliance? SER Group and Bitech AG invite you to get to the bottom of these questions at the insurance industry meeting on 30 September. At the event, we will take a closer look at the current drivers and trends of digitalisation and show how implementation can be successful in practice. You can look forward to new impulses for your own projects and a personal exchange with colleagues from the insurance industry.


The agenda is as follows:

  • 09:00 Check-in & breakfast
  • 09:30 Welcome
  • 09:40 “Mega trends in IT: curse or blessing”, Dr. Gerrit Böhm, Member of the Board, VOLKSWOHL BUND
  • 10:00 am “How digital transformation is changing customer expectations & system landscapes in the insurance industry”,
  • Markus Schiffer, Product Owner DMS, DEVK, Martin Koch, Chief Architect DMS, DEVK
  • 10:45 Break & Networking
  • 11:15 am “Reinsurance digital – from printout to integrated document & process management”, André Cartschau, IT Project Manager, Hannover Re
  • 12:45 Business Lunch & Networking
  • 14:00 “Claims management rethought: AI for real-time risk analysis & loss prevention”, Serge N’Silu, CEO, Bitech AG
  • 14:30 Q & A
  • 14:45 Closing & Networking

For more information, click here.