
Topic Day Distribution in the age of AI transformation
How is insurance sales changing in a world where AI is setting new standards for customer expectations and market dynamics? At the Topic Day „Sales in the age of AI transformation“ we shed light on how sales organizations are setting the course for the future today - from the realignment of classic sales strategies to a customer experience that goes beyond traditional touchpoints.
Together with our host, Concordia Versicherung, we will discuss the opportunities and challenges of a changing sales landscape: What skills and structures will the sales force of tomorrow need? How are roles, processes and customer relationships changing? And which approaches will lead to more relevance, efficiency and proximity in dialog with customers?
Open Doors & Arrival is from 10:00 am, after the official part there will be networking to deepen the exchange. Look forward to inspiring impulses, practical examples and an intensive exchange!
Target group are executives, sales and innovation managers from the insurance industry who are concerned with the opportunities and challenges of sales in the digital age and want to explore new ways of acquiring and retaining customers.
Hourly Schedule
- 10:00 - 10:30
- Arrive
- 10:30 - 10:35
- Welcome by InsurLab Germany
- Manuel Brack (Senior Program Manager)
- 10:35 - 11:00
- Welcome and presentation "News from Concordia Insurance"
- Julia Palte (Head of Sales)
- 11:00 - 11:25
- Presentation "Merger of the exclusivity of BarmeniaGothaer and how AI supports the next steps"
- Jerome Claus (e.g. Head of Post Merger Integration Sales)
- 11:25 - 11:50
- Lecture
- Dennis Schröder (ALH, consultant strategic cross-divisional function), Michael Gackstatter (CEO Today)
- 11:50 - 12:15
- Field report Muffintech / Die Bayerische
- Simon Moser (CEO Muffintech) and Joachim Zech (Managing Director Die Bayerische Onlinerversicherungsagentur)
- 12:15 - 13:30
- Lunch break
- 13:30 - 14:55
- Use Case Builder Workshop
- 14:55 - 15:20
- Demo case on AI potential in sales
- Sascha Däsler (Managing Director) & Torsten Hübenthal (Management Consultant), Crossnative
- 15:20 - 15:45
- Coffee break
- 15:45 - 16:10
- DMB Legal Protection lecture "Tech in sales: what really works and what just dazzles"
- Milan Jarosch (Head of Sales)
- 16:10 - 16:30
- Wrap Up
- Dr. Arne Barinka
- 16:30 - 17:30
- Conclusion and networking
The registration to this event is exclusively possible for InsurLab Germany members. It is an On-site event. If you are a representative of a member company, then you can register here:
Of course, it can happen that one is prevented despite interest. Therefore a request: If you have registered for one of our events but are unable to attend, please cancel as early as possible by sending an e-mail to connect@insurlab-germany. In this way we can further optimize our planning, allow interested parties to participate and save costs for catering etc. We thank you for your understanding!
Film and sound recordings as well as photos will be taken at the event. By registering for the event, you agree to their subsequent use.

Topic Day Distribution in the age of AI transformation
How is insurance sales changing in a world where AI is setting new standards for customer expectations and market dynamics? At the Topic Day „Sales in the age of AI transformation“ we shed light on how sales organizations are setting the course for the future today - from the realignment of classic sales strategies to a customer experience that goes beyond traditional touchpoints.
Together with our host, Concordia Versicherung, we will discuss the opportunities and challenges of a changing sales landscape: What skills and structures will the sales force of tomorrow need? How are roles, processes and customer relationships changing? And which approaches will lead to more relevance, efficiency and proximity in dialog with customers?
Open Doors & Arrival is from 10:00 am, after the official part there will be networking to deepen the exchange. Look forward to inspiring impulses, practical examples and an intensive exchange!
Target group are executives, sales and innovation managers from the insurance industry who are concerned with the opportunities and challenges of sales in the digital age and want to explore new ways of acquiring and retaining customers.
Hourly Schedule
- 10:00 - 10:30
- Arrive
- 10:30 - 10:35
- Welcome by InsurLab Germany
- Manuel Brack (Senior Program Manager)
- 10:35 - 11:00
- Welcome and presentation "News from Concordia Insurance"
- Julia Palte (Head of Sales)
- 11:00 - 11:25
- Presentation "Merger of the exclusivity of BarmeniaGothaer and how AI supports the next steps"
- Jerome Claus (e.g. Head of Post Merger Integration Sales)
- 11:25 - 11:50
- Lecture
- Dennis Schröder (ALH, consultant strategic cross-divisional function), Michael Gackstatter (CEO Today)
- 11:50 - 12:15
- Field report Muffintech / Die Bayerische
- Simon Moser (CEO Muffintech) and Joachim Zech (Managing Director Die Bayerische Onlinerversicherungsagentur)
- 12:15 - 13:30
- Lunch break
- 13:30 - 14:55
- Use Case Builder Workshop
- 14:55 - 15:20
- Demo case on AI potential in sales
- Sascha Däsler (Managing Director) & Torsten Hübenthal (Management Consultant), Crossnative
- 15:20 - 15:45
- Coffee break
- 15:45 - 16:10
- DMB Legal Protection lecture "Tech in sales: what really works and what just dazzles"
- Milan Jarosch (Head of Sales)
- 16:10 - 16:30
- Wrap Up
- Dr. Arne Barinka
- 16:30 - 17:30
- Conclusion and networking
The registration to this event is exclusively possible for InsurLab Germany members. It is an On-site event. If you are a representative of a member company, then you can register here:
Of course, it can happen that one is prevented despite interest. Therefore a request: If you have registered for one of our events but are unable to attend, please cancel as early as possible by sending an e-mail to connect@insurlab-germany. In this way we can further optimize our planning, allow interested parties to participate and save costs for catering etc. We thank you for your understanding!
Film and sound recordings as well as photos will be taken at the event. By registering for the event, you agree to their subsequent use.
