Patients living with a (rare) chronic disease face many hurdles in the context of medical care. From the first symptoms, to diagnosis, to treatment, to aftercare, there are many uncertainties, deficiencies, and gaps in care throughout the health care continuum. An individualized journey with all necessary care and treatment options is the basis for patient-centered care. In the new InsurLab Germany whitepaper "Optimal Patient Journey", the authors from our Topic Group Insurance Management have devoted themselves to this very topic.