Webinar: Scaling AI: From Pilot to Performance Across the Insurance Value Chain
Key findings from the new anthology published by InsurLab Germany
Artificial intelligence has made its way into many areas of the insurance industry. The key question is no longer simply which AI applications are possible, but rather how successful approaches can be put to productive use, embedded within the organization, and scaled across the value chain.
The new [title] addresses precisely this question Anthology: „Scaling AI: From Pilot to Performance Along the Insurance Value Chain“ by InsurLab Germany. In approximately 30 articles from members and the broader ecosystem, the publication explores real-world examples, strategic perspectives, and specific challenges related to scaling AI in the insurance industry.
In this webinar, we will explore key themes and insights from the anthology: What do the articles reveal about the current state of AI in the industry? What success factors emerge from the case studies? And which decisions are now particularly relevant for insurers? Following an introduction and overview by the project manager Andreas Reinhold Featuring selected authors – Dr. Michael Zimmer (Wüstenrot & Württembergische AG), Dennis Bosser (Hayuno AG), Jana Obernosterer (adesso SE) and Yannick Zirnstein (Clyde & Co.) – concise insights into their presentations and case studies. Afterward, there will be an opportunity to ask questions and discuss the key takeaways together.
Why this webinar is important right now
In many areas, AI has moved beyond the experimental phase. The key question now is how successfully individual applications can be integrated into robust frameworks, with clear lines of responsibility and effective processes. This is precisely one of the central challenges facing insurers in the coming years.
What you can expect
✅ Key findings from nearly 30 articles in the anthology *Scaling AI*„
✅ Practical insights into AI applications across the insurance value chain
✅ Overview of current developments, from generative AI to agentic AI
✅ Success factors and challenges in integration, governance, and scaling
✅ Q&A with InsurLab Germany and the authors
Target group:
This event is aimed at specialists and executives from insurance companies who are responsible for strategically positioning, overseeing, implementing, or scaling AI applications. The webinar is particularly relevant for professionals in strategy, innovation, transformation, IT, operations, customer service, sales, claims management, compliance, and corporate development.
Hourly Schedule
- 11:00 - 11:10
- Welcome & Introduction
- Andreas Reinhold (Senior Expert at InsurLab Germany)
- 11:10 - 11:20
- AI in Insurance—A "Hub-and-Spoke" Approach to Success
- Dr. Michael Zimmer (Head of Data, Processes & AI at Wüstenrot & Württembergische AG)
- 11:20 - 11:30
- Servicemate: Askmate & Replymate, productive AI agents for efficient customer service at DEVK
- Dennis Bosser (CMO of Hayuno AG)
- 11:30 - 11:40
- Agentic AI in Application Development: The Future of Coding Is Autonomous
- Jana Obernosterer (AI expert at adesso SE)
- 11:40 - 11:50
- The Legal Framework for Artificial Intelligence—From Discourse to Definition
- Yannick Zirnstein (Attorney specializing in data law, privacy law, and artificial intelligence at Clyde & Co Europe LLP)
- 11:50 - 12:00
- Q&A / Discussion
The registration to this event is for exclusively possible for InsurLab Germany members and specifically invited persons. as well as guests we have personally invited. This is a remote event. If the above criteria apply to you, you can register here:
Of course, it can happen that one is prevented despite interest. Therefore a request: If you have registered for one of our events but are unable to attend, please cancel as early as possible by sending an e-mail to connect@insurlab-germany. In this way, we can further optimize our planning and make it possible for interested parties to participate. Thank you for your understanding!
Note: We please around Understanding, that at Online-Formats none Note-taker permitted are.
Film and sound recordings as well as photos will be taken at the event. By registering for the event, you agree to their subsequent use.
Webinar: Scaling AI: From Pilot to Performance Across the Insurance Value Chain
Key findings from the new anthology published by InsurLab Germany
Artificial intelligence has made its way into many areas of the insurance industry. The key question is no longer simply which AI applications are possible, but rather how successful approaches can be put to productive use, embedded within the organization, and scaled across the value chain.
The new [title] addresses precisely this question Anthology: „Scaling AI: From Pilot to Performance Along the Insurance Value Chain“ by InsurLab Germany. In approximately 30 articles from members and the broader ecosystem, the publication explores real-world examples, strategic perspectives, and specific challenges related to scaling AI in the insurance industry.
In this webinar, we will explore key themes and insights from the anthology: What do the articles reveal about the current state of AI in the industry? What success factors emerge from the case studies? And which decisions are now particularly relevant for insurers? Following an introduction and overview by the project manager Andreas Reinhold Featuring selected authors – Dr. Michael Zimmer (Wüstenrot & Württembergische AG), Dennis Bosser (Hayuno AG), Jana Obernosterer (adesso SE) and Yannick Zirnstein (Clyde & Co.) – concise insights into their presentations and case studies. Afterward, there will be an opportunity to ask questions and discuss the key takeaways together.
Why this webinar is important right now
In many areas, AI has moved beyond the experimental phase. The key question now is how successfully individual applications can be integrated into robust frameworks, with clear lines of responsibility and effective processes. This is precisely one of the central challenges facing insurers in the coming years.
What you can expect
✅ Key findings from nearly 30 articles in the anthology *Scaling AI*„
✅ Practical insights into AI applications across the insurance value chain
✅ Overview of current developments, from generative AI to agentic AI
✅ Success factors and challenges in integration, governance, and scaling
✅ Q&A with InsurLab Germany and the authors
Target group:
This event is aimed at specialists and executives from insurance companies who are responsible for strategically positioning, overseeing, implementing, or scaling AI applications. The webinar is particularly relevant for professionals in strategy, innovation, transformation, IT, operations, customer service, sales, claims management, compliance, and corporate development.
Hourly Schedule
- 11:00 - 11:10
- Welcome & Introduction
- Andreas Reinhold (Senior Expert at InsurLab Germany)
- 11:10 - 11:20
- AI in Insurance—A "Hub-and-Spoke" Approach to Success
- Dr. Michael Zimmer (Head of Data, Processes & AI at Wüstenrot & Württembergische AG)
- 11:20 - 11:30
- Servicemate: Askmate & Replymate, productive AI agents for efficient customer service at DEVK
- Dennis Bosser (CMO of Hayuno AG)
- 11:30 - 11:40
- Agentic AI in Application Development: The Future of Coding Is Autonomous
- Jana Obernosterer (AI expert at adesso SE)
- 11:40 - 11:50
- The Legal Framework for Artificial Intelligence—From Discourse to Definition
- Yannick Zirnstein (Attorney specializing in data law, privacy law, and artificial intelligence at Clyde & Co Europe LLP)
- 11:50 - 12:00
- Q&A / Discussion
The registration to this event is for exclusively possible for InsurLab Germany members and specifically invited persons. as well as guests we have personally invited. This is a remote event. If the above criteria apply to you, you can register here:
Of course, it can happen that one is prevented despite interest. Therefore a request: If you have registered for one of our events but are unable to attend, please cancel as early as possible by sending an e-mail to connect@insurlab-germany. In this way, we can further optimize our planning and make it possible for interested parties to participate. Thank you for your understanding!
Note: We please around Understanding, that at Online-Formats none Note-taker permitted are.
Film and sound recordings as well as photos will be taken at the event. By registering for the event, you agree to their subsequent use.
