Additional Practical Insights from the InsurLab Germany Anthology

Following the first webinar on our Anthology: „Scaling AI: From Pilot to Performance Along the Insurance Value Chain“ Let's move on to the next round. In the follow-up webinar, we'll explore additional articles from the publication and delve deeper into specific aspects of scaling AI: from a realistic understanding of AI to acceptance and its effective application in the insurance industry.

The focus will be on additional perspectives from the anthology that were not addressed—or were only briefly touched upon—in the first webinar. Together, we will discuss which assumptions about AI are helpful, where myths obscure the path to meaningful application, and what lessons can be drawn from this for scaling AI in insurance companies.

To start things off, he arranges Prof. Dr. Michaele Völler from the Institute for Insurance Studies (ivwCologne) The TH Köln debunks common myths about AI and explains why a realistic understanding of artificial intelligence is essential for its acceptance and meaningful use. It becomes clear that AI does not make humans obsolete, is not the same as generative AI, and does not automatically mean full automation.

Next, it highlights Robert Ruf of SAS the use of AI in pricing and highlights the opportunities that synthetic data, machine learning methods, and AI agents open up for product development, cost calculation, and operational decision-making processes.

In closing, it shows Martin Schmidt-Schön, Chief Digital Business Officer at DA Direkt, how AI is used as part of the AI-First approach throughout the customer journey: from quick use cases with measurable impact to agentic AI in marketing and sales.

Afterward, there will be time for questions, discussion, and an exchange with the community.

Why this webinar is important right now

Many insurers have gained initial experience with AI. At the same time, it has become clear that meaningful and scalable implementation depends not only on technology, but also on whether expectations, understanding, and organizational conditions align. This is precisely where the other perspectives in this anthology come into play: They help to place AI in a more realistic context, avoid blind spots, and better understand the prerequisites for widely accepted, effective applications.

What you can expect

✅ Additional perspectives from nearly 30 articles in the anthology *Scaling AI*„
✅ Practical insights into AI applications across the insurance value chain
✅ Insights into a realistic understanding of AI, its acceptance, and its meaningful application
✅ Overview of current developments, from generative AI to agentic AI
✅ Success factors and challenges in integration, governance, and scaling
✅ Q&A with InsurLab Germany and the authors

Target group:

This event is aimed at specialists and executives from insurance companies who are responsible for strategically positioning, managing, implementing, or scaling AI applications. The webinar is particularly relevant for members of the executive board and leaders in the areas of strategy, innovation, transformation, IT, operations, customer service, sales, claims management, compliance, and corporate development.

Of course, it can happen that one is prevented despite interest. Therefore a request: If you have registered for one of our events but are unable to attend, please cancel as early as possible by sending an e-mail to connect@insurlab-germany. In this way, we can further optimize our planning and make it possible for interested parties to participate. Thank you for your understanding!

Note: We please around Understanding, that at Online-Formats none Note-taker permitted are.

Film and sound recordings as well as photos will be taken at the event. By registering for the event, you agree to their subsequent use.